Users unable to log into Okta User Store

Users cannot log into EERP using the Okta Store

• Okta

• User Store

• TID-W

• Admin Center

Subdomain mismatch

1. Login to Admin Center as Org Admin

2. Click on Manage Users and search for user

3. Click on the affected user and a popup will mention there are issues with the profile

Some issues with this user have been automatically resolved. Missing Okta profile. User removed.

4. Have the user attempt login again