Child Support garnishment withholding amount of 0

Description of Issue

For one employee, a Child Support garnishment is calculating a withholding amount of 0.00 when entered into a Payroll Warrant. 

Context
  • Enterprise ERP Payroll

  • Employee Deductions

  • Deduction and Benefit Master

  • Payroll Start and Status

  • Earnings and Deductions

Cause

Child Support garnishment is set up as a Calc Code 52 and had a percentage defined in the Disp Income Percent field of the Garnishment tab in Employee Deductions, but that field only functions with a Calc Code 50-Creditor Garnishment. Calc Code 52 is designed to work only with a flat amount, as that is typically how Child Support orders are issued.

Resolution
  1. Navigate to Payroll>Employee Maintenance>Employee Deductions.

  2. Search for Employee and Deduction.

  3. Click Accept.

  4. Click Update.

  5. Enter flat amount to be withheld in Employee Amt/Pct field.

  6. Click Garnishment tab.

    1. Clear values from Garn Disp Income %, Garn Gross Income %, and Garn State/Fed Values fields.

      1. These fields are only used with a Calc Code 50: Creditor Garnishment deduction.

    2. Enter Child Support minimum and Child Support Below Min % values.

  7. Click Accept.

Additional Information

If the deduction should truly be set up as a percentage, consider using another calc code, such as 50-Creditor Garnishment.

All About Garnishments