Imported Principal Based Abatements Have No Amount

Description of Issue

After importing an abatement set to reduce the Principal / Tax amount on a bill, there are no errors but the imported abatement has no amount.

Context
  • Property Tax Billing
  • Northeast
  • Massachusetts
  • Abatement Import (txabtimp)
  • Abatement Entry (txabtent)
Cause

Development is currently investigating the cause of this issue.

Resolution

Development is investigating the resolution to this issue.  As a workaround the abatement amounts can be manually updated: Change or Update an Abatement Amount

Additional Information

For additional assistance please contact Northeast Tax Support.