Explanation of pick ticket Shipped status

Owned by Knowledge Assistant
Last updated: Aug 15, 2024
1 min read



Description of Issue

  • Why is the Pick Ticket in a Shipped status when not all the items are marked as shipped?

  • How did a pick ticket get automatically moved to a Shipped status?



Context

  • Inventory Management

  • Inventory Mobile



Cause

The Shipped status is only used when the Inventory Mobile App is used for the Pick Ticket



Resolution

Pick Ticket is changed to a Shipped status when at least one item has been shipped using the Inventory Mobile App



Additional Information