Resolution

OnPrem Clients

Log into the Hub server with tylerservice (or equivalent)
1. Note: Hub is typically installed on the Infrastructure server
Open IIS (Internet Information Services)
Click the arrow next to the server name to expand
Click Application Pools
Find any stopped Hub app pools
1. Ex: test.hub
Right click on each pool that is stopped and click Start
Launch Hub to verify issue is resolved

SaaS Clients

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

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