DocOrigin forms printing slow

DocOrigin forms printing slow

Description of Issue

When switching to Thinprint (VPNless) with SaaS DocOrigin printing is taking much longer to printer than using Datacenter printer

Context
  • TylerForms

  • DocOrigin

  • SaaS

  • SaaS (AWS)

  • Thinprint

  • Munis

  • EERP

  • OnPrem

Cause

For SaaS sites, due to software changes creating multiple file print files while using Thinprint is causing slow printing.

Resolution

If the printer itself is printing slow or pausing in between copies, this is normally related to the physical printer that does not meet requirements. Most common issue is that printer does not have enough memory: Tyler Forms New Printer Requirements

If the printer meet all requirements, please create a case with Tyler Forms support to update the DocOrigin processing files to correct this issue.

Additional Information

For issues with Enterprise Forms slow printing: Enterprise Forms printing slow