Full Account is blank on Account Trial Balance


Description of Issue
  • Full Account option is selected in Report Options but the Full Account field is blank when the report is output.  Impacts all report output types. 
  • The transaction lines for the account are included in the report, but Full Account field is blank. 
  • The account looks complete in Munis - Account Inquiry and Account Master
Context

Account Trial Balance

Cause
  • SegX is blank on the Accounts table.
  • Known causes for this defect are related to how the accounts were created in Munis.
  • Corrected under MUN-261097 (Open) and MUN-314732 (Released). 


Resolution

GL Account Utility needs to be processed when all users are out of Munis to populate the missing SegX field on the Accounts table. 

Additional Information