Cleared transaction disappeared from Bank Reconciliation


Description of Issue
  • User cleared a transaction and now cannot find it in Cleared folder on the bank record
  • Missing bank reconciliation transaction
Context
  • Bank Reconciliation Classic
  • Bank Record
Cause

Transaction clear date is set to a date prior to the bank record reconciliation dates.


Resolution
  • Update the Clear Date on the transaction to a date that falls within or after the dates of the bank record you are reconciling for. 
  • A transaction would typically have a clear date after the issue date of the transaction , so this scenario is usually a result of user error.
Additional Information