Cleared transaction disappeared from Bank Reconciliation
Description of Issue
- User cleared a transaction and now cannot find it in Cleared folder on the bank record
- Missing bank reconciliation transaction
Context
- Bank Reconciliation Classic
- Bank Record
Cause
Transaction clear date is set to a date prior to the bank record reconciliation dates.
Resolution
- Update the Clear Date on the transaction to a date that falls within or after the dates of the bank record you are reconciling for.Â
- A transaction would typically have a clear date after the issue date of the transaction , so this scenario is usually a result of user error.
Additional Information