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BeyondTrust Critical Update

BeyondTrust Critical Update

Description of Issue

We received a communication regarding BeyondTrust stating that a critical update is available for Remote Support in response to a recent security investigation. Do we need to apply any updates? How do we proceed?

Context
  • Bomgar

  • Jump Client

  • Server Access

  • BeyondTrust

  • Beyond Trust

  • Bomgar/BeyondTrust Vulnerability

Cause

Informational

Resolution
  • Tyler Technologies is aware of the recent security vulnerability announced by BeyondTrust. We are following industry recommendations, including installing recommended patches, performing upgrades, and applying other recommended mitigations as applicable. 

  • Our Information Security team continues to monitor this issue, along with our third-party security partners. 

  • If new information is received, we will take action as needed. Any further instructions and/or communication regarding this issue will be posted and shared to applicable parties.