Write Off Specific General Bills

What is the recommended process for writing off specific bills?

• Special Condition Codes
• Special Conditions/Notes
• Over-Short Adjustment Process
• General Billing
• Accounts Receivable

Would like to know how to write-off specific bills

1. General Revenues > Accounts Receivable > Setup > Special Condition Codes
   1. Create a special condition code. Use a unique name that will not be confused with existing special condition codes.
2. General Revenues > Accounts Receivable > Setup > Special Conditions/Notes
   1. Mass add the special condition to the bills to be written-off. Note that the Assign to bill list tool will allow users to specify which bills to add the special condition to from within a defined range.
3. General Revenues > Payment Processing > Over-Short Adjustment Process
   1. Write off bills with the added special condition only. Notice the Special condition codes dropdown in this program–use this to target the bills with the special condition.

Create Special Condition Code

Mass Add Special Conditions

Over-Short Adjustment Process or Write Off Guide