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Cannot Print Abatement Certificate when only CPA is Abated

Cannot Print Abatement Certificate when only CPA is Abated

Owned by Knowledge Assistant
Sept 30, 2024
Description of Issue

After entering an abatement to reduce the CPA charge only on a bill, the error "You must first run a successful select" appears and no certificate is generated.

Context

  • Property Tax Billing

  • Northeast

  • Massachusetts

  • Abatement Entry (txabtent)

  • Print Abatement Certificates (tmacertf)

Cause

Development is currently investigating the cause of this issue.

Resolution

Development is currently investigating the resolution to this issue, there is not a workaround at this time.

Additional Information

For more information please contact Tax Support for the appropriate region.









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