Cannot Print Abatement Certificate when only CPA is Abated

Owned by Knowledge Assistant
Sept 30, 2024
1 min read
Description of Issue

After entering an abatement to reduce the CPA charge only on a bill, the error "You must first run a successful select" appears and no certificate is generated.

Context

  • Property Tax Billing

  • Northeast

  • Massachusetts

  • Abatement Entry (txabtent)

  • Print Abatement Certificates (tmacertf)

Cause

Development is currently investigating the cause of this issue.

Resolution

Development is currently investigating the resolution to this issue, there is not a workaround at this time.

Additional Information

For more information please contact Tax Support for the appropriate region.