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Newly Added Expense Template not available in ESS.

Newly Added Expense Template not available in ESS.

Description of Issue

New active expense claim not available in ESS

Context
  • Expense Claims

  • ESS

  • Templates

Cause

ESS Refreshes information from EERP at random intervals. 

Resolution

ESS refresh can take up to 24 hours. If template remains unavailable once that time period has been exceeded please reach out to EERP Purchasing support for troubleshooting. 

Additional Information










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