Organized Chart is spiking server resources

• Munis application server is showing Organized Chart is spiking CPU and RAM resources

The process causing the resource spike:

<data drive>:\munprod\utils\OrgChart\OrgChart.exe

• Organized Chart executable high resource consumption

• Centrals are not loading and/or responses are slow.

• Tyler Systems Management (TSM)

• Software as a Service (SaaS)

• Munis

• Server Administration

Scenario 1: User clicked on Organized Chart and it did not load. User precedes to continuously click on Organized Chart until it loads

Scenario 2: Organized chart process could be abandoned

1. Open Terminal Server

2. Navigate to Munis Application Server

3. Open Task Manager

4. Highlight Organization Chart

5. Right-Click and select Go to Details

6. Verify which site is using this process

7. Call site to see if they are still using Organized Chart process

8. Confirm scenario 1 or another scenario

9. End the process on the server

Organized Chart is a Microsoft process, if the issue persists, contact Microsoft support.