Description of Issue

Unable to delete an invoice created with the Generate button in Invoice Entry and Proof.

Context

Enterprise ERP
Accounts Receivable
General Revenues
General Billing
Invoice Entry and Proof (gbinvent)

Cause

Instead of utilizing the buttons Release and Output Post on the Batch Selection screen, the invoice is being created by using the Generate button from the Proof Header screen.

Resolution

Post the invoice, and avoid using the Generate option unless necessary.
1. When to use the Generate Button in Invoice Entry and Proof
If the Invoice has no balance or amount, and posting isn't an option, please contact Revenue Support.

Additional Information

How to tell if an unposted General Billing Invoice has been generated

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