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General Billing Invoice Printed Without GL Account Information

General Billing Invoice Printed Without GL Account Information

Description of Issue
  • Printed General Billing Invoice is missing General Ledger Account information. 

  • Enterprise Form is configured with a place for GL Account segments to populate, but nothing is appearing there. 

Context
  • Accounts Receivable

  • General Billing

  • Invoice Processing

  • Enterprise Forms

  • Print Invoices (gbinvprt)

Cause

The Define criteria needs to be set up to pass this information, otherwise it will be blank on the resulting Invoice. 

Resolution

Re-define the Print Invoices criteria, making sure to check the box for Print General Ledger summary. 

Additional Information










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