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Employee with Null values in Earnings and Deductions

Employee with Null values in Earnings and Deductions

Owned by Knowledge Assistant
about 4 hours ago
1 min read
Description of Issue

A recent Bi-weekly payroll was processed with no errors found. Once completed an employee was found with null values for Net Pay and Deductions and did not receive an Advice from the payroll

Context

  • Enterprise ERP 

  • Human Capital Management 

  • Payroll

  • Payroll Processing

  • Earnings and Deductions

  • Earnings and Deductions proof

Cause

Employee's check did not recalculate properly causing the Net Pay and Deductions amounts to display blank. 

Resolution

A request to add an error Check in Earnings and Deductions proofs and EDFM Error reports to cause hard stop errors when processing was added as a Mandatory Enhancement under MUN-501211 and will be included in Enterprise ERP Versions 2025.5.1 and higher. 

Additional Information