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Parking Ticket owner update popup message cut off

Parking Ticket owner update popup message cut off

Owned by Knowledge Assistant
Last updated: Dec 27, 2024
1 min read
Description of Issue

When updating a Customer Number or Customer Delivery Address in Parking Tickets Owners, a message appears asking whether you want to update the Ticket and Accounts Receivable files? The message is cutoff so you can't read the full message.

  •  Customer Number/Address has changed

  • Do you want to update the Ticket and Accounts Receiva

Context

  • EERP

  • Community Development

  • Parking Tickets

  • Parking Ticket Owners

Cause

Resolution

This has been resolved in 2021.12 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.

Clicking Yes to this message will update the Customer Number and/or Customer Delivery Address Number for all Bills and Parking Tickets associated with changed Ticket Owner by the Property Id (the Property Id is a combination of the State, Plate, Plate Type, Plate Color, and Category 55). 

Clicking No will not update the Bill. 

Additional Information

Contact Enterprise ERP Community Development Support for further assistance.