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Employee cannot see any dependents in Employee Self Service
Employee cannot see any dependents in Employee Self Service
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
- Employee Dependent records exist but do not display in ESS under Personal Information
Context
- Munis
- Human Capital Management (HCM)
- Employee Self Service (ESS)
- Benefits Administration
- Employee Dependents
Cause
- The only dependent records that will show in ESS under Personal Information under Dependents are records that exist in Munis not tied to any deduction codes
Resolution
- Add Employee Dependent records that are not tied to any specific deduction codes
- This will corrected under work ticket MUN-161536
Additional Information
- Dependent records get tied to various deduction codes to represent coverage for a specific person/benefit combination
- In order to display benefit information in ESS, a record must be added into Employee Dependents that is not linked to any specific benefit; this is a "general" dependent record
- Please reach out to Munis Human Resources Support with any additional questions
, multiple selections available,
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