Description of Issue

Error received deleting item:

Error deleting Item (3688): ifItemsio_delete: Execute delete_Items 28
The DELETE statement conflicted with the REFERENCE constraint "FK_RequisitionItems_Items". The conflict occurred in database "munprod", table "dbo.RequisitionItems", column 'ItemId'.

Context

Inventory Management

Cause

Item is listed on a requisition

Resolution

In Requisitions, use Advanced Search to search for the item

If requisition is open, item can be deleted from it, and then the item itself can be deleted
If requisition is converted, then item cannot be deleted from it or from Munis. Instead, the status of the item can be changed to Inactive or Obsolete (only available in 2018.1 and above)

Additional Information

Inactive items cannot be added to requisitions, purchase orders, or pick tickets.
The Obsolete Items program (Financials > Purchasing > Setup > Obsolete Items) sets item records to a status of Obsolete, which provides a way to remove from view any records for items that are no longer in stock or that have been discontinued. An obsolete item cannot be viewed or used in the Items program, and can only be viewed in the Obsolete Items program.

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