2019.1 NSF Functionality

How to enter NSF fees.

Where is the NSF button?

NSF Fees

• Munis
• 2019.1 and higher
• Payment Reversals

The NSF process has changed between versions 2018.1 to 2019.1. This is being created to make sure user(s) and technicians alike understand where/how to kick off the NSF process for any bill related payment that has been paid with a Payment Method of Check, Bank and EFT tender types.

Two prerequisites for the NSF functionality to become available is that the payment(s) method must have been a check and the payment(s) have been posted. 

1. Navigate to General or Property Revenues>Payment Processing>Payment Reversals.
2. Click Add.
3. Fill out Payment Batch Reversal information.
4. Click Accept. 
5. Click Search to identify the record needing to be reversed and have an NSF fee added, click Accept.
6. Click the Tenders tab.
7. Click NSF.
8. Enter NSF reason code for bad check and other fields.
9. Confirm NSF charge code and amount. Note: Only charge codes that share the same same AR code as the bill can be used. Attempting to add an NSF charge code that does not share the same AR code as the bill will result in the error message: An error occurred while processing the NSF. Process canceled. Also note that the NSF charge code associated with the AR category (as defined in Accounts Receivable Settings > Cat Specific) pulls into the Enter NSF Options window by default, but by clicking the field help in the NSF Charge Code dropdown, only the NSF charge codes that share the same AR code as the bill will appear–these would be the NSF charge codes eligible for the reversal process. If clicking the field help displays no additional NSF charge codes, this would indicate that no NSF charge code currently exists under the same AR code as the bill.
10. Press Enter.
11. The NSF process is complete and the receipt is now reversed accordingly. 
12. The Payment Reversal Batch can be released and posted, unless there are more reversals that need to be completed. 

• To troubleshoot a grayed out NSF button, please follow the steps here: NSF button grayed out
• To setup this functionality for an Accounts Receivable category, please follow the steps here: Setup NSF Fee For Payment Reversals
• To reverse an NSF fee added to a tax bill by mistake, please see: Reverse or remove an NSF fee on a tax bill
• If additional assistance is required, please contact the appropriate support team.