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Request for Check failing to convert
Request for Check failing to convert
Description of Issue
When trying to approve and convert a request for check, get an unexpected error and status never changes to converted
Context
EERP
Accounts Payable
Request for Check
Cause
Next Voucher Number in AP Settings was set to an invalid value
Resolution
Navigate to ERRP>Financials>Accounts Payable>Accounts Payable Settings
Under the Invoices tab, top third of the page, update Next Voucher Number to a valid value
Note, Voucher can only be 8 characters and alpha-numeric
Go back to Request for Check and approve/convert
Additional Information