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Request for Check failing to convert

Request for Check failing to convert

Description of Issue

When trying to approve and convert a request for check, get an unexpected error and status never changes to converted

Context
  • EERP

  • Accounts Payable

  • Request for Check 

Cause

Next Voucher Number in AP Settings was set to an invalid value

Resolution
  1. Navigate to ERRP>Financials>Accounts Payable>Accounts Payable Settings

  2. Under the Invoices tab, top third of the page, update Next Voucher Number to a valid value

    1. Note, Voucher can only be 8 characters and alpha-numeric

  3. Go back to Request for Check and approve/convert

Additional Information