Master Article - Crystal Reports

This master article organizes all the knowledge articles pertaining to Crystal Reports

• Enterprise ERP
• Crystal Reports
• SaaS, OnPrem hosted clients
• Tyler Reporting Services

Informational

Note:

Tyler Technologies Inc has announced October 31 2026 as the end of life for Crystal Reports. There is no automated migration tool available to move reports written in Crystal Reports to SSRS.

More details regarding this announcement can be found at the following link:

Tyler community announcement regarding Crystal Reports

Obtaining and installing Crystal Reports:

How to obtain SAP Crystal Reports application

Configuring ODBC connection for Crystal Reports:

Create ODBC connection OnPrem

Create ODBC connection SaaS

Create ODBC connection AWS

Updating existing Crystal Reports to use new ODBC connection:

Update Crystal Reports to use new ODBC connection SaaS

Update Crystal Reports to use new ODBC connection OnPrem

Miscellaneous application settings:

Unable to view database views in Crystal Reports

Duplicate results in Crystal Reports