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Workflow Business Rules not showing next Approver

Workflow Business Rules not showing next Approver

Description of Issue

Supervisor is not showing as the second approver for ESA processes.

Context
  • Enterprise ERP

  • EERP

  • System Administration

  • Workflow Administration

  • Workflow Business Rules

  • Employee Self Service

  • ESS

Cause

The Business rule ranges were not inclusive of the correct Locations on the Workflow Business Rules record for ESA.

Resolution
  1. Navigate to Workflow Business Rules 

    1. EERP > System Administration > Workflow Administration > Workflow Business Rules

  2. Search on the Process for ESA

  3. Click Accept

  4. Find the record tied to Approver - SUPERVISOR LVL 2

  5. Click Update

  6. Add a line defining the first and last Location code in a range of codes

    1. e.g. From 2000 To 3500

  7. Click Accept

Additional Information

Please reach out to EERP Human Resources Support with additional questions.









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