/
Workflow Business Rules not showing next Approver
Workflow Business Rules not showing next Approver
Description of Issue
Supervisor is not showing as the second approver for ESA processes.
Context
Enterprise ERP
EERP
System Administration
Workflow Administration
Workflow Business Rules
Employee Self Service
ESS
Cause
The Business rule ranges were not inclusive of the correct Locations on the Workflow Business Rules record for ESA.
Resolution
Navigate to Workflow Business Rules
EERP > System Administration > Workflow Administration > Workflow Business Rules
Search on the Process for ESA
Click Accept
Find the record tied to Approver - SUPERVISOR LVL 2
Click Update
Add a line defining the first and last Location code in a range of codes
e.g. From 2000 To 3500
Click Accept
Additional Information
Please reach out to EERP Human Resources Support with additional questions.
, multiple selections available,
Related content
Workflow Business Rules is skipping Step - Location on rule does not match transaction
Workflow Business Rules is skipping Step - Location on rule does not match transaction
More like this
Incorrect approval processes resulting from conflicts between location-based and umbrella Workflow Business Rules
Incorrect approval processes resulting from conflicts between location-based and umbrella Workflow Business Rules
More like this
Actual supervisors needing an ESS Additional Supervisor record when receiving forwarded workflow
Actual supervisors needing an ESS Additional Supervisor record when receiving forwarded workflow
More like this
New Supervisor cannot approve time in ESS
New Supervisor cannot approve time in ESS
More like this
Supervisor not available in Position Control
Supervisor not available in Position Control
More like this
Employees still missing from supervisors view in ESS Time Entry
Employees still missing from supervisors view in ESS Time Entry
More like this