Page Comparison

• General Billing
• Accounts Receivable
• Payment Entry
• Invoices
• Adjust Invoices (gbinvmnt)

Invoice line 1 has amount due, then line 2 is a credit amount. Line 2 does not credit from line 1, but instead, pulls up a message to refund the amount from line 2 (credit line)A billed credit amount needs to be redistributed from one line to another. 

EERP>General Revenues>General Billing>Invoice Processing>Adjust Invoices

1. Search for the Invoice with the credit line.
2. Select icon for Mass Credit Redistribution.Navigate to Adjust Invoices either by searching or via the following path: General Revenues > General Billing > Invoice Processing > Adjust Invoices
3. Either create or resume an existing batch of invoice adjustments:
   1. Create a batch in Adjust Invoices
   2. Resume a batch in Adjust Invoices
4. Click Search. 
5. Enter the Invoice.
6. Click Accept.
7. Select Mass Credit Redistribution in the top ribbon. 
8. Select Define.
9. Enter the details for the invoice in question.
10. Choose the Select Icon.
11. Choose the Process Icon. 
    1. To narrow the Credit Redistribution down to one invoice, enter the same Invoice Year in both sides of range and Invoice Number in both sides of the range. 
12. Click Accept.
13. Click Select. 
14. Choose Process.
15. The billed credits should now have been redistributed to unpaid lines on the invoice. 

• The focus of this article is to apply

• a billed credit from one line

• to another unpaid line.Mass Credit Redistributionallows the same function for multiple invoices, if needed.