How to apply credit to Invoice due amount

Invoice with a credit line is not crediting the amount from another invoice line.

• General Billing
• Accounts Receivable
• Payment Entry
• Invoices
• Adjust Invoices

Invoice line 1 has amount due, then line 2 is a credit amount. Line 2 does not credit from line 1, but instead, pulls up a message to refund the amount from line 2 (credit line). 

EERP>General Revenues>General Billing>Invoice Processing>Adjust Invoices

1. Search for the Invoice with the credit line.
2. Select icon for Mass Credit Redistribution.
3. Select Define.
4. Enter the details for the invoice in question.
5. Choose the Select Icon.
6. Choose the Process Icon.

The focus of this article is to apply the credit from line 2, to the amount due from line 1 on a single invoice; however the Mass Credit Redistribution allows the same function for multiple invoices, if needed.

See also: Payment Redistribution program (Can select from different Categories). How to use the Payment Redistribution program