- To add a charge code if necessary, please follow the steps outlined here: Add a Charge Code
- If a new customer needs to be created for the prepayment, please follow the steps outlined here: Add a New Customer
- To apply the prepayments after posting them from the Payments Journal program and creating bills, please follow the steps outlined here: Apply Prepayments
- For a full overview of the prepayment process, please see the following article: Master Article - Prepayment Process
- If additional assistance is required, please contact community development support for motor vehicle decal and business license prepayments. Please contact tax support for the appropriate region for tax prepayments.
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