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Description of Issue

A prepayment needs to be entered. 

Context
  • Property Tax Billing 
  • Community Development 
  • Business Licenses 
  • Payment Entry (arbilinq) 
Cause

A payment was received for a bill that does not yet exist. 

Resolution
  1. Navigate to the Payment Entry program either by searching or using the following path: Property Revenues > Payment Processing > Payment Entry 
  2. Click Add to start a batch. 
  3. Enter all desired batch information including Processing Date, Effective Date, GL Effective Date, and GL Year/Period
  4. Click Accept
  5. Click Enter Receipts in the top ribbon. 
  6. Click Prepayment in the top ribbon of the resulting screen. 
  7. Choose a Misc. Loc/Dept. (Note: Full field descriptions are available at anytime by clicking the question mark icon in the upper right corner and then selecting Help.) 
  8. Choose an AR Category to enter the prepayment for. The options are: 
    1. Real Estate 
    2. Personal Property 
    3. Motor Vehicle Decals 
    4. Business Licenses 
  9. Enter either: 
    1. Parcel ID for Real Estate prepayments. 
    2. Property ID for Personal Property prepayments. 
    3. VIN for Motor Vehicle Decal prepayments. 
    4. Account for Business License prepayments. 
  10. Choose a Charge Code
  11. Enter the pre-payment amount
  12. Enter a Reference 1 and/or Reference 2 if desired. 
  13. Click Accept
  14. Enter all desired Tender Payment information. 
  15. Click Complete Transaction. 
  16. Repeat steps 6-15 for as many prepayments as necessary. 
  17. Click Back. 
  18. Click Back again. 
  19. Click Output-Rel in the top ribbon. 
  20. Choose all desired Output Options. 
  21. Click Accept. 
  22. Choose an output option for the report: Print, Save, PDF, or Display. 
  23. A message appears: Would you like to release this batch? 
  24. Click Yes to release and No to cancel. 
  25. A message appears at the bottom of the screen if Yes was selected: The Batch has successfully been released. 
  26. The batch will now need to be posted from the Payments Journal program, which can be accomplished by following the steps here: How to post a payment batch in Payments Journal
Additional Information
  • To add a charge code if necessary, please follow the steps outlined here: Add a Charge Code
  • If a new customer needs to be created for the prepayment, please follow the steps outlined here: Add a New Customer
  • To apply the prepayments after posting them from the Payments Journal program and creating bills, please follow the steps outlined here: Apply Prepayments
  • If additional assistance is required, please contact community development support for motor vehicle decal and business license prepayments. Please contact tax support for the appropriate region for tax prepayments. 





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