Description of Issue
A prepayment needs to be entered.
Context
- Property Tax Billing
- Community Development
- Business Licenses
- Payment Entry (arbilinq)
Cause
A payment was received for a bill that does not yet exist.
Resolution
- Navigate to the Payment Entry program either by searching or using the following path: Property Revenues > Payment Processing > Payment Entry
- Click Add to start a batch.
- Enter all desired batch information including Processing Date, Effective Date, GL Effective Date, and GL Year/Period.
- Click Accept.
- Click Enter Receipts in the top ribbon.
- Click Prepayment in the top ribbon of the resulting screen.
- Choose a Misc. Loc/Dept. (Note: Full field descriptions are available at anytime by clicking the question mark icon in the upper right corner and then selecting Help.)
- Choose an AR Category to enter the prepayment for. The options are:
- Real Estate
- Personal Property
- Motor Vehicle Decals
- Business Licenses
- Enter either:
- Parcel ID for Real Estate prepayments.
- Property ID for Personal Property prepayments.
- VIN for Motor Vehicle Decal prepayments.
- Account for Business License prepayments.
- Choose a Charge Code.
- Enter the pre-payment amount.
- Enter a Reference 1 and/or Reference 2 if desired.
- Click Accept.
- Enter all desired Tender Payment information.
- Click Complete Transaction.
- Repeat steps 6-15 for as many prepayments as necessary.
- Click Back.
- Click Back again.
- Click Output-Rel in the top ribbon.
- Choose all desired Output Options.
- Click Accept.
- Choose an output option for the report: Print, Save, PDF, or Display.
- A message appears: Would you like to release this batch?
- Click Yes to release and No to cancel.
- A message appears at the bottom of the screen if Yes was selected: The Batch has successfully been released.
- The batch will now need to be posted from the Payments Journal program, which can be accomplished by following the steps here: How to post a payment batch in Payments Journal
Additional Information
- To add a charge code if necessary, please follow the steps outlined here: Add a Charge Code
- If a new customer needs to be created for the prepayment, please follow the steps outlined here: Add a New Customer
- To apply the prepayments after posting them from the Payments Journal program and creating bills, please follow the steps outlined here: Apply Prepayments
- If additional assistance is required, please contact community development support for motor vehicle decal and business license prepayments. Please contact tax support for the appropriate region for tax prepayments.
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