Description of Issue
- Multiple batches GL posted for a single payment batch.
- A payment batch created two GL journals.
- Duplicate GL journals for a single payment batch.
- Single batch posting created two CRP journals.
Context
- Payments Journal (arrctpst)
- Accounts Receivable
- General Ledger
- Cash Receipt (CRP)
- Journal Inquiry/Print
- General Journal Entry/Proof (GCR)
Cause
Resolution
Currently Munis recommends reversing the duplicate General Ledger Journal Entry. If the site needs assistance with this process, please contact Munis Support.
- Browse to Financials > General Ledger > Journal Entry/History > Journal Inquiry/Print
- Search Journal in question
- Year, Period, Journal Number and source CRP
- Accept
- Note middle section for journal detail lines for revenue and balance sheets needed, site will want to use opposing debit/credit amounts on manual reversal
- Do not use the revenue control accounts at bottom section, these will auto create at moment of output post from General Journal Entry Proof
- Add GCR - General Cash Receipt Journal - General Journal Entry Proof
Additional Information
- Use manual GCR rather than GEN journal in General Journal Entry Proof to ensure if site uses Bank Reconciliation it displays correctly.
- GCR = Deposit
- GEN = Adjustment
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