Description of Issue
- You may not continue with year end close.
- No receipts available to post in payments journal.
- Month End Manager displays unposted AR transactions, but there is nothing to post in Payments Journal
Context
- General Ledger
- Fiscal year end close
- Munis 2019.1 +
- AR rewrite
Cause
Outstanding write-off batches need to be posted. With the AR rewrite, write-offs transitioned from a receipt transaction to adjustments. The Open AR Receipts message applies to write-offs that are not receipts and will not present in payments journal, but must be resolved before the fiscal year can be closed.
Resolution
Post outstanding write-offs and re-close months with journals from posting write-offs:
- Navigate to Property Revenues > Payment Processing > Over-Short Adjustment Process
- Use Search to look for all batches
- Take action based on batch Life Cycle Step:
- Batches in Life Cycle Step 10 must be released: click Output-Rel to generate the batch report and release the batch for approval
- Batches in Live Cycle Step 20 are waiting for Workflow approval to occur
- Batches in Life Cycle Step 30 are ready to post: click Post Batch
- Repeat until all batches have been posted
- Navigate to Property Revenues > Payment Processing > Adjustment Reversals
- Use Search to look for batches with Life Cycle Steps of 10, 20 or 30
- Take action based on batch Life Cycle Step:
- Batches in Life Cycle Step 10 must be released: click Output-Rel to generate the batch report and release the batch for approval
- Batches in Live Cycle Step 20 are waiting for Workflow approval to occur
- Batches in Life Cycle Step 30 are ready to post: click Post Batch
- Repeat until all batches have been posted
- Close affected months in Financials > General Ledger Menu > End of Period > Month End Manager
- Use the General Ledger Tables Validation to verify there are no open receipts
- Select Table Validation in the ribbon
- Choose Comprehensive in the ribbon
- Check Print unprocessed documents
- Click Accept
- Choose Run Table Val in the ribbon
- Select output options and click Ok
- Verify there are no UNPOSTED AR RECEIPTS notifications on the report
- Make a fresh backup of the system before continuing with Close Current Fiscal Year
Additional Information
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