NOTES: - You can run a disk space analyzer program such as TreeSize
* - or WinDirStat to see the size of all folders
including all - and subfolders and break it down to file level
- When clearing unneeded files, it is best to permanently delete them, so they do not get sent to the Recycle Bin.
- Hold down the Shift key, then delete the item normally.
The following files/folders can be cleared: - Data drive (we will use D: as an example drive letter):
- You can press the Delete key, choose the Delete button from the ribbon, or right-click > then click Delete
- Are you sure you want to permanently delete these items? Click Yes
- Alternatively, from the File Explorer ribbon, click the Delete dropdown, then select Permanently Delete
- If there are a large number of files (such as GAS logs), the files may need to be cleared in multiple groups, so server resources do not freeze up
General server files/folders that can be cleared - OS Drive (Usually C:):
- C:\inetpub\logs\LogFiles
- IIS logs, only needed if we are troubleshooting IIS issues
- We recommend clearing anything older than 30 days
- C:\Users\tylerservice\AppData\Local\Temp
- Temp staging files produced by Windows during processing
- We recommend clearing anything older than the last server reboot
- C:\Users\tylerservice\Downloads
- We recommend clearing anything older than 30 days
- C:\Octopus\Files\
- Data Drive (D will be used an example drive letter):
- D:\Octopus\Files\
- D:\TylerInstalls
- Used to store downloaded install files, can be removed once work is completed
- D:\TylerTempBackups
- Temporary backups from when work is being done
- Anything older than 30 days can be removed
Server specific files/folders to review Application Server - Data Drive:
- D:\munxxx\logs\gas\fglgas*\gaslogs\*\log\isapidispatch - (app, svc, svcmss, and svcsched)
- Ex: D:\munprod\logs\gas\app\log\isapidispatch
- GAS connections logs, only needed if we are currently troubleshooting GAS issues
- We recommend clearing anything older than 30 days
- This also applies to all other Munis environments on the data drive
- D:\munxxx\logs\gas\*\logtmp\isapidispatch - (app, svc, svcmss, and svcsched)
- Ex: D:\munprod\logs\gas\app\svc\tmp\isapidispatch
- GAS connections logs, only needed if we are currently troubleshooting GAS issues
- We recommend clearing anything older than 30 days
- This also applies to all other Munis environments on the data drive
- D:\fglgas*\gaslogs\*\log\isapidispatch
- GAS connections logs, only needed if we are currently troubleshooting GAS issues
- We recommend clearing anything older than 30 days
- This folder is used with MIU deployments and is no longer used once migrated to Tyler Deploy
- D:\munxxx\temp_xxx or D:\munxxx\temp
- Ex: D:\munprod\temp_prod or D:\munprod\temp)
- We recommend clearing anything older than the last server reboot
- This also applies to all other Munis environments on the data drive (Ex: D:\muntest\temp_test or D:\muntest\temp)
- D:\Formunisformunis\server*\backups
- Backups of forms jobs that have run.
- Keep last couple months for reference
Database Server - OS Data Drive (Usually C:):
C:\inetpub\logs\LogFiles IIS logs, only needed if we are troubleshooting IIS issues We recommend clearing anything older than 30 days
C:\Users\tylerservice\AppData\Local\Temp Temp staging files produced by Windows during processing - D:\dbexport
- This is the nightly backup folder and typically only has a few backup files such as dbexport.bak, dbexport_tylerci.bak, and dbexport_tylercm.bak
- The standard configuration is for these files to overwrite themselves each night with a new backup. If a file size is growing very quickly, there may be a misconfiguration in the maintenance plan.
- If you are concerned about any of these file sizes, please contact TSM support
- We rarely delete files from this folder!!
- If there are additional database backups and files located here, the CLIENT MUST verify they are not needed before they can be deleted
- Note: Use D:\TylerTempBackups for temporary backups
- D:\dbexport\differentials
- Differentials backups typically taken every 2 hours during the day
- Files older than 23 hours should be removed by a step in the maintenance plan
- D:\mssqldata\MSSQLxxxxx\MSSQL\DATA
- Database data and log files (.mdf and .ldf)
- DO NOT DELETE ANY OF THESE TO CLEAR DISK SPACE
- If you are concerned about any of these file sizes, please contact TSM support
Infrastructure Server - Data Drive
- D:\inetpub\tylerroot\xxxx\readyforms\api\App_Data\DocOrigin\Temp
- Anything older than 30 days can be removed
Content Manager / Forms Server |