Page Comparison

What can I remove on my Enterprise ERP server 's drives to free up space?

NOTES:

• You can run a disk space analyzer program such as TreeSize

• or WinDirStat to see the size of all folders

• and subfolders and break it down to file level

• When clearing unneeded files, it is best to permanently delete them, so they do not get sent to the Recycle Bin.
  

  • Hold down the Shift key, then delete the item normally.

The following files/folders can be cleared:

• Data drive (we will use D: as an example drive letter):

  • You can press the Delete key, choose the Delete button from the ribbon, or right-click > then click Delete 

    • Are you sure you want to permanently delete these items? Click Yes

  • Alternatively, from the File Explorer ribbon, click the Delete dropdown, then select Permanently Delete

• If there are a large number of files (such as GAS logs), the files may need to be cleared in multiple groups, so server resources do not freeze up

General server files/folders that can be cleared

• OS Drive (Usually C:):

  • C:\inetpub\logs\LogFiles

    • IIS logs, only needed if we are troubleshooting IIS issues

    • We recommend clearing anything older than 30 days

  • C:\Users\tylerservice\AppData\Local\Temp

    • Temp staging files produced by Windows during processing

    • We recommend clearing anything older than the last server reboot

  • C:\Users\tylerservice\Downloads

    • We recommend clearing anything older than 30 days

  • C:\Octopus\Files\

    • Please see: Can the Files in the Octopus Folder Be Deleted

• Data Drive (D will be used an example drive letter):

  • D:\Octopus\Files\

    • Please see: Can the Files in the Octopus Folder Be Deleted

  • D:\TylerInstalls

    • Used to store downloaded install files, can be removed once work is completed

  • D:\TylerTempBackups

    • Temporary backups from when work is being done

    • Anything older than 30 days can be removed

Server specific files/folders to review

Application Server

• Data Drive:

  • D:\munxxx\logs\gas\fglgas*\gaslogs\*\log\isapidispatch - (app, svc, svcmss, and svcsched) 

    • Ex: D:\munprod\logs\gas\app\log\isapidispatch

    • GAS connections logs, only needed if we are currently troubleshooting GAS issues

    • We recommend clearing anything older than 30 days

    • This also applies to all other Munis environments on the data drive

  • D:\munxxx\logs\gas\*\logtmp\isapidispatch - (app, svc, svcmss, and svcsched) 

    • Ex: D:\munprod\logs\gas\app\svc\tmp\isapidispatch

    • GAS connections logs, only needed if we are currently troubleshooting GAS issues

    • We recommend clearing anything older than 30 days

    • This also applies to all other Munis environments on the data drive

  • D:\fglgas*\gaslogs\*\log\isapidispatch

    • GAS connections logs, only needed if we are currently troubleshooting GAS issues

    • We recommend clearing anything older than 30 days

    • This folder is used with MIU deployments and is no longer used once migrated to Tyler Deploy

  • D:\munxxx\temp_xxx or D:\munxxx\temp

    • Ex: D:\munprod\temp_prod or D:\munprod\temp)

    • We recommend clearing anything older than the last server reboot

    • This also applies to all other Munis environments on the data drive (Ex: D:\muntest\temp_test or D:\muntest\temp)

  • D:\Formunisformunis\server*\backups

    • Backups of forms jobs that have run.

    • Keep last couple months for reference

Database Server

• OS Data Drive (Usually C:):

• C:\inetpub\logs\LogFiles

  • IIS logs, only needed if we are troubleshooting IIS issues

  • We recommend clearing anything older than 30 days

C:\Users\tylerservice\AppData\Local\Temp

• Temp staging files produced by Windows during processing

We recommend clearing anything older than the last server reboot

• D:\dbexport

  • This is the nightly backup folder and typically only has a few backup files such as dbexport.bak, dbexport_tylerci.bak, and dbexport_tylercm.bak

    • The standard configuration is for these files to overwrite themselves each night with a new backup. If a file size is growing very quickly, there may be a misconfiguration in the maintenance plan.

    • If you are concerned about any of these file sizes, please contact TSM support

  • We rarely delete files from this folder!!

    • If there are additional database backups and files located here, the CLIENT MUST verify they are not needed before they can be deleted

  • Note: Use D:\TylerTempBackups for temporary backups

• D:\dbexport\differentials

  • Differentials backups typically taken every 2 hours during the day

  • Files older than 23 hours should be removed by a step in the maintenance plan

• D:\mssqldata\MSSQLxxxxx\MSSQL\DATA

  • Database data and log files (.mdf and .ldf)

  • DO NOT DELETE ANY OF THESE TO CLEAR DISK SPACE

  • If you are concerned about any of these file sizes, please contact TSM support

Infrastructure Server

• Data Drive

  • D:\inetpub\tylerroot\xxxx\readyforms\api\App_Data\DocOrigin\Temp

    • Anything older than 30 days can be removed

Content Manager / Forms Server

• Clearing Disk Space on a TCM Server

• Running out of Disk Space on the Forms Server