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ReadyForms users need to have System Administration access granted manually by the Security Admin user. User reporting access restriction may not have had those permissions set and doesn't know which account was set as the ReadyForms Security Admin user. |
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Locate You can locate the Security Admin user account via Tyler Deploy. From the Home page in Tyler Deploy: Click the hamburger button in the top left, thenOption 1:
Option 2:
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Example below shows the ReadyForms The Security Admin user has been set to the "munis" user .Possible follow-up, the Security Admin user can grant other users System Administration access by following the Resolution steps in this article - Account cannot access ReadyForms Enterprise Forms Administration |