the hasn't been posted It'll needs , then you can number history the an entire batch of refunds, then Payment Batch Reversal can be used as well. Reversing a refund on the AR side does not void the AP invoice. This will need to be done as well if necessary.
Reverse a single Single Posted Refund transactionTransaction: Navigate to General
Revenue >Payment or Property Revenues > Payment Processing > Payment Reversals
1. Click
the 'the Add
' icon to add a batch
> Click Accept
2. Select 'Receipt-Rev' option and then click the Search icon and enter the refund receipt number you wish to reverse in the receipt field
3. Click the Accept icon
4. Select the Reverse icon
5. You will be prompted for a Reason Code. There should be help available from that screen
6. Click the Accept icon
7. You will get a message 'Reversal Complete'
8. Click the . Enter the needed batch information. Click Accept. Select the Receipt-Rev (V. 11.3) or proceed to step 6 (v. 2017+). Click the Search icon. Enter the refund receipt number that needs to be reversed. Click the Accept. Confirm that the desired receipt has returned. If multiple records return, use the arrows at the bottom of the screen to flip through the records until the correct receipt is located. Click Reverse. Select a Reason Code. Click Accept. A message appears: Reversal Complete. Click the 'Return' icon to go back to the Payment Reversal screen.
9. Click
'Output Rel
' option to release the reversal batch.
10. Exit Payment Reversals and go into Payments Journal > Click Search > Enter the Exit Payment Reversals by clicking Back. To GL post the Payment Reversal Batch, navigate to General or Property Revenues > Payment Processing > Payments Journal Click Search. Enter the reversal batch number in
the Batch field > Click the Accept icon > Click 'Output post' to post the batch. the Batch field. Click Accept. Click Output
Exit Payment Batch Reversals and go to Payments Journal > Click Search > Enter the reversal batch number in the Batch field > Click the Accept icon > Click 'Output post' to post the batch. Reverse the Entire Batch Navigate to Tyler Menu > General Revenues >Payment Processing > Payment Batch ReversalsDefineEnter Batch Number and any other fields desired to narrow down selection to correct batchAcceptClick Select.Output-ProcChoose the applicable Output type from the the next window and click OKYou will then see the following message appear: Process the reversals for these receipts?Select Yes or NoBatch Refund Batch: Follow the steps found here to reverse the Refund Batch: Payment Batch Reversals |