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changes.mady.by.user Knowledge Assistant

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titleContext

  • Accounts Receivable

  • Payment Reversals

  • System Administration

  • Passwords

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Instructional

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  1. Navigate to System Administration > Security > Passwords

  2. Click Search and pull up the relevant user's password record

  3. Click the Change Password button

  4. Enter and confirm the new password in the popup, then click Ok

  5. Make sure the Supervisor Password record is Active

  6. The Supervisor Override prompt for Reversals should now accept the new password

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titleAdditional Information

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