Payments Journal Posted Duplicate Batch

• Multiple batches GL posted for a single payment batch. 
• A payment batch created two GL journals. 
• Duplicate GL journals for a single payment batch. 
• Single batch posting created two CRP journals. 

• Payments Journal (arrctpst) 
• Accounts Receivable 
• General Ledger
• Cash Receipt (CRP)
• Journal Inquiry/Print
• General Journal Entry/Proof (GCR)

There are many possible causes for this issue. Known causes include: Using Payment Entry In Two Browser Tabs Allows Posted Batch To Return To LCS 30 And Be Reposted

Currently Munis recommends reversing the duplicate General Ledger Journal Entry. If the site needs assistance with this process, please contact Munis Support.

1. Browse to Financials > General Ledger > Journal Entry/History > Journal Inquiry/Print
2. Search Journal in question
   • Year, Period, Journal Number and source CRP
3. Accept
   • Note middle section for journal detail lines for revenue and balance sheets needed, site will want to use opposing debit/credit amounts on manual reversal
4. Do not use the revenue control accounts at bottom section, these will auto create at moment of output post from General Journal Entry Proof
5. Add GCR - General Cash Receipt Journal - General Journal Entry Proof

• Use manual GCR rather than GEN journal in General Journal Entry Proof to ensure if site uses Bank Reconciliation it displays correctly.
  • GCR = Deposit
  • GEN = Adjustment