Description of Issue
- A Deferred Bill (Category 21) created through Deferred Bill Processing is missing information including Installments, Charges, Customer, Property, Source, and Journal Information.
- Error selecting bill information is received when searching for Deferred Bills (Category 21) in Bill Inquiry.
- ERROR WITH THE SQL STATEMENT getCategorySpecificSettings when searching for Deferred Bills (Category 21) in Bill Inquiry.
- Deferred tax bill account is empty.
Context
- Property Tax Billing
- Accounts Receivable Settings (arparmnt)
- Deferred Bill Processing (txdefbil)
- Bill Inquiry (arbilinq)
- Error selecting bill information
- ERROR WITH THE SQL STATEMENT getCategorySpecificSettings
Cause
The Category 21 Specific Settings is missing in the Accounts Receivable Settings.
Resolution
Follow the instructions provided here to add a Category 21 Accounts Receivable Category Specific Setting: Add an Accounts Receivable Category Specific Setting
Additional Information
If additional assistance is required, please contact Tax Support for the appropriate region.
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