Permissions were updated but are not taking effect

We updated a users permissions for requisitions but they still do not have the proper access

Permissions

User has the program open

After updating permissions in MUNIS the user should

1. log out of MUNIS and log back in - typically this reset the permissions files so that the new permissions take affect
2. Reset file in MUNIS (force reset) 
   1. System Administration > Security > User Attributes 
   2. Click Reset Files in the Ribbon (More)
   3. Click Ok 
   4. Click Ok
3. After Step 1 and/or Step 2 are complete have the user open the program where the permissions were updated and verify if they are now being enforced