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Description of Issue
  • Can log into Tyler Cashiering and take non-misc. payments.
  • Access misc. payment types and no charge codes appear.
Context
  • Tyler Cashiering
  • Munis
Cause


Resolution
  1. In Munis, verify that the wsuser is active and has full AR code access under System Administration>Security>User Attributes.
  2. In Munis, verify that the user making the payment in Tyler Cashiering has the necessary AR role access under System Administration>Security>User Attributes.
  3. In Tyler Cashiering, verify that the misc. payment type in question has either a blank External Collection Reference OR populated with a Munis AR code under Setup>Payment Types.
Additional Information

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