Description of Issue
When trying to go into Earnings and Deductions some users are getting errors.
EDFM Users:
Unable to Update EDFM user count (-6372) Try again?
Munis (prpyflrm)
Error executing fupdate_prctlfil.
Lock Request time out period exceeded
Context
- Munis
- Payroll Start and Status
- Earnings and Deductions
Cause
A Earnings and Deductions proof was being processed at the same time another users was trying to make updates in Earnings and Deductions.
Resolution
All users in the payroll should close all the way out of Munis and log back in. If the lock is still there, contact Munis Payroll Support.
Additional Information
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