Description of Issue
Summary by Charge code is missing with the Payments Report after upgrading from 11.3.
Context
- Accounts Receivable
- Payments Report
Cause
Resolution
Development is currently researching the issue where the Payments Report used to provide a Summary page that would list all charge codes on a single page (ordered by year and continues to next page if not enough room on a single page).
The current workaround is to select the Print charge code summary checkbox when running the Payments Report. This will provide you with a list of charge codes broken up by Year sections on separate pages.
Additional Information
Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue
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