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Description of Issue
  • Error executing dbo.usp_SetContextUserNameId
  • Error executing getIssuerSubjectUserName
Context
  • Munis v2018.1+
  • GAS
  • Cloud Admin Refresh
  • Database Refresh
Cause
  • GAS authentication issue
  • Failed refresh using Cloud Admin (the DB version will need to be checked against the code version)
  • SQL services disconnected or restarted
Resolution

Please contact Tyler Systems Management On-Prem or SaaS for assistance

Additional Information
  • Occasionally happens after a refresh of a non-production environment and most commonly with split app/db footprints
  • If SQL services are restarted GAS will also need to be restarted





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