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Description of Issue

Enterprise Service Requests that create a work order are displaying an incorrect time stamp on the work order comments. 

  • Work Order Management shows 00:00
  • Field Work shows 12:00 AM
Context
  • Enterprise Service Requests
  • ESR
  • Enterprise Asset Management
  • EAM
Cause

Defect

Resolution

Install MUN-463647 once it becomes available

Workarounds:

  • In Work Order Management > Miscellaneous tab the Audit section correctly displays date and time
  • In Field Work > Assignment/Date the Creation Date correctly displays the date and time
Additional Information






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