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Description of Issue

Updating a service request to change the accounting method does not save the new value

Context
  • Enterprise Asset Management
  • EAM
Cause

Defect was incorrectly allowing access to the accounting method field in Update mode

Resolution

Delete service request with incorrect accounting method and re-enter it with the correct value

Additional Information

The accounting method field will no longer be accessible in Update mode after installing these tickets:

  • 2019.1.22.0 - MUN-435690
  • 2021.4.0.0 - MUN-458657
  • 2021.5.0.0 - MUN-458658
  • 2021.6.0.0 - MUN-458661
  • 2021.7.0.0 - MUN-458664
  • 2021.8.0.0 - MUN-458665





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