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Description of Issue

When in Roles > Munis System > TylerCM group access folder the group ID description displays unknown and the field help for Group ID is unavailable.

Context
  • Enterprise ERP
  • Tyler Content Manager
  • System Administration
  • Roles
Cause

The TylerCM Group Prefix is set incorrectly.

Resolution
  1. Navigate to System Administration.
    • Tyler Menu > System Administration > General Administration > TylerCM for Munis settings
  2. Click Update.
  3. Set the TylerCM Group Prefix as MU_.
  4. Click Accept to save the changes.
Additional Information

Please reach out to any support team with any additional questions.





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