Description of Issue
User does not have access to all options in 834 Export.
User does not have all Generate definitions in 834 Export program.
User missing ranges in 834 Export program.
User lacking permissions in 834 Export program.
Context
- Employee Benefits 834 Export
- 834 Generate
Cause
834 Export Generate records are user-specific records. Only users who have created the 834 Generate record will be able to see the same Generate record.
Resolution
- Login to Munis as user needing Generate definitions.
- Navigate to Employee Benefits 834 Export
- Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Employee Benefits 834 Export > Generate > Add > Copy or Duplicate
- Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Employee Benefits 834 Export > Generate > Add > Copy or Duplicate
- Highlight the definition the user would like to use then click Accept to create a copy of that record for the impacted user.
Additional Information
834 Export Instructional Document
Please reach out to Human Resources support with any additional questions.
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