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Description of Issue

In Month End Manager, open journals showing before closing the month still show after closing the month.

Context

Month End Manager

Cause
Web browser cache can interfere with Munis processes.
Resolution
  • Open Month End Manager with a different web browser or clear your browser cache and re-open Month End Manager, then try closing the month again.
  • Check with your site's IT or System Administrator if assistance is needing clearing the cache.
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