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Description of Issue

Sub2Prime journal is created incorrectly when multiple EERP items are included in the match.

  • Journal lines from the main cash account are correct (amount matches the EERP transaction amount)
  • Journal lines to the Clear to Account are for the total amount of the match

Example:
EERP Item 1: $10.00
EERP Item 2: $20.00
EERP Item 3: $30.00

Sub2Prime Journal being created (incorrect)

Main Cash Account - Debit - $10.00
Clear To Account - Credit - $60.00
Main Cash Account - Debit - $20.00
Clear To Account - Credit - $60.00
Main Cash Account - Debit - $30.00
Clear To Account - Credit - $60.00

Context

Bank Reconciliation Manager

Cause


Resolution

The work ticket MUN-447099 is currently open with Development to address this issue.

Additional Information

Site can enter correcting journals manually or contact Financials General Ledger Support for further assistance





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