Description of Issue
Need to refresh or recycle the printer when printing as part of troubleshooting.
Context
- Forms
- ReadyForms
Cause
Checks are not printing from Printer. This is one troubleshooting step to refresh/recycle the printer.
Resolution
The following steps to refresh/recycle the printer must be followed:
- Unplug the printer power cord
- Wait at least 5 minutes (this process will likely not fix the issue if you wait less than 5 minutes)
- Plug the power cord back into the printer
- Wait for the printer to fully start up and indicate that it is in "Ready" status
Additional Information
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