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Description of Issue

Need to refresh or recycle the printer when printing as part of troubleshooting.

Context
  • Forms
  • ReadyForms
Cause

Checks are not printing from Printer.  This is one troubleshooting step to refresh/recycle the printer.

Resolution

The following steps to refresh/recycle the printer must be followed:

  1. Unplug the printer power cord
  2. Wait at least 5 minutes (this process will likely not fix the issue if you wait less than 5 minutes)
  3. Plug the power cord back into the printer
  4. Wait for the printer to fully start up and indicate that it is in "Ready" status
Additional Information






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