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Description of Issue

When trying to process payments against Munis records in Tyler Cashiering you cannot find bills, or are not finding expected records. 

Context
  • Munis
  • Tyler Cashiering
Cause

Verifying that Tyler Cashiering is linked to the correct environment 

Resolution
  • In Munis
    1. Go to System Administration > General Administration Web Services
    2. Under System Settings look at the WSDL base URL.
  • In Tyler Cashiering
    1. Go to AdministrationExternal SystemsMunis
    2. Click Edit.
    3. Under Settings verify that the Endpoint Address matches the WSDL base URL from Munis.
    4. If the address doesn't match what is in Munis, enter the WSDL base URL from Munis into this field.
Additional Information






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